Policies and Procedures Manual

The purpose of this Policy and Procedures Manual is to establish expectations, uniform rules, procedures and operating policies for Cedarhurst Golf Club. It is the intent and goal of Cedarhurst to operate in a professional and efficient manner and to ensure the best golf experience for members and guests. This Manual provides golfers with direction and information about the golf course and clubhouse operation.

All matters pertaining to the operation of the golf course and this Manual should be directed to the General Manager of Cedarhurst.

1. GOLF SEASON
The golf season is from May 1 to October 31, depending on weather conditions.

2. GOLF FEES
Prior to the start of each membership year, the Board of Directors (the Board) will determine the amount of the dues, fees and charges to be payable by members and guests. This information may be distributed to the membership by mail or email and is also available on the Cedarhurst website, www.cedarhurstgolf.com.

2.1 Due Date
Members participating in one of our payment plans should contact the office for details and payment options. Fees must be paid in full by April 30 to be eligible for playing privileges during the season.

2.2 Membership Categories
• Clubhouse
• Senior Single
• Senior Spousal
• Family
• Senior Intermediate (31- 39) *
• Junior Intermediate (24-30) *
• Student (19-23) *
• Junior (16-18) *
• Junior (Under 16) *
• 5 Day Single
• 5 Day Spousal
• Twilight
• Driving Range
* Age on April 30

2.3 Membership Privileges
Golf membership entitles each member to the use of all Club facilities in accordance with the privileges granted by the member’s category of membership.
Members are entitled to have guests use the Cedarhurst facilities in accordance with the privileges granted by the member’s category of membership.

Memberships are neither transferable nor assignable.

2.4 Membership Promotions
From time to time the Board may offer promotions that are designed to encourage new members. Such incentives may take different forms, like a one-time fee reduction, August payment that includes the following year or other kinds of special offers or discounts. The Board may offer or with withdraw these promotions at its discretion.

2.5 Riding Memberships (Shared Cart)
An individual may purchase a membership that includes the use of a golf cart seat at a rate set by the Board.

A riding member is entitled to a shared cart providing one is available. Carts shall be allocated on a first come, first served basis. Should a cart not be available, the member will be given the first available cart as close as possible to his/her tee time.

Only a fellow riding member will be entitled to share a cart or use the cart to transport golf clubs. Other members or guests must pay the posted cart seat rental fee before riding. Riding members playing in the same grouping/foursome must share a cart. Violations may result in the member’s cart privileges being suspended for a period to be determined by the Board.

Carts may not be available during special events.

All Pro Shop staff are expected to monitor and enforce the restrictions.

2.6 Refund of Membership Fees
A request for a refund of membership fees must be submitted to the Board of Directors in writing. Refunds for medical conditions or other reasons will be considered by the Board of Directors for approval at its sole discretion.

2.7 Refund Percentage
Prior to April 30 – full refund or credit
May 1 to June 30 – a 50% refund or credit
July 1 to August 15 – a 25% refund or credit
After August 15 – no refund or credit

Membership promotions or incentives (referred to in section 2.4) will be taken into account when determining refunds.

3. TEE-OFF TIMES
Tee-off times are in effect throughout the playing season. Tee-off times may be booked by members nine (9) days in advance. Members are encouraged to book all tee times using the online booking system.

Guests should contact the Pro Shop to book tee-off times in advance with a credit card.

A member may not have his/her name in the tee times booking system more than once per day.

3.1 No Shows
Members who book a tee time and do not advise the Pro Shop that they are unable to play may be depriving other members and/or guests of the opportunity to play. Members must be respectful and cancel bookings in advance. Failure to do so may be reported to the Board and sanctions may result.

4. DRESS CODE
Proper dress is required at all times. Unacceptable dress includes bathing attire, tank tops, T shirts, jeans with holes, clothing that contains offensive language or pictures, etc. Soft spiked or spike-less golf shoes, sneakers or flat shoes only are permitted.

5. REFUSAL OF PLAY
Golfers may be refused playing privileges and/or removed from the course with no refund for the following reasons.

  • Playing golf without paying a green fee or registering with the Pro Shop.
  • Consuming or possessing personal alcohol or drugs.
  • Driving a golf cart recklessly and speeding along cart paths.
  • Inability to appropriately maintain pace of play.
  • Intoxication, disorderly conduct, use of abusive/profane language or other behaviour detrimental to the normal and orderly operation of the golf course.
  • Failure to comply with food and beverage policy.
  • Intentionally hitting errant balls.

6. CODE OF CONDUCT
As a member of Cedarhurst and/or a green fee golfer, a certain standard of behaviour is expected that reflects the basic requirements of sportsmanship, integrity, courtesy and respect.

Without limiting the basic requirements as set out above, matters of conduct likely to reflect unfavourably on the game include the following:

  • Ill-mannered behaviour, club throwing, foul or abusive language
  • Improper treatment of equipment
  • Use of a golf club other than within the intentions of the game, e. g. damaging trees or property with clubs
  • Behaviour bringing the Club into disrepute
  • Any misuse of alcohol or drugs on the course or Club premises
  • Sexual or verbal harassment of members, guests or staff
  • Discrimination based on race, religion, sexual orientation, age or any related slurs

It is in the best interest of the game that such behaviour be reported to the General Manager or the Board. All players, members and guests, are encouraged and have a duty to report such behaviour.

The Board of Directors will oversee any complaints, conduct an investigation, hold hearings and impose penalties as may be deemed necessary. The Board will be responsible for implementing this policy in a fair and impartial manner.

Depending on the seriousness of the offence the Board of Directors will issue one of the following:

  • Verbal warning with notice on file
  • Written warning issued to member
  • Penalty of suspension
  • Penalty of expulsion

7. FOOD AND BEVERAGE
Food and drink must be purchased from the Club House/Pro Shop or from the food/beverage cart operated by Cedarhurst. No outside coolers or food and beverage are allowed with the exception of personal water or snacks.

8. PRACTICE
Golfers may practice only in the area designated for practice by the Board of Directors. Practicing on the golf course is not permitted and this includes playing more than one ball, except as required by the Rules of Golf. At no time are golfers permitted to hit balls from other than designated practice areas

9. CLUB GOLF CARTS

9.1 Damage
Proper care must be taken to ensure that no damage is done to any part of the course or to the golf cart. Care must be taken to prevent injury to golfers. Any damage caused by a player will be the responsibility of that player.

  • Carts must never be driven on teeing grounds, on or close to greens or in bunkers
  • Wet and soft areas should be avoided, as they are most likely to become damaged
  • Carts must follow cart paths where possible
  • There shall be no more than two (2) passengers per cart

9.2 Course Closed to Carts
The course may be closed to golf carts whenever conditions warrant.

9.3 First Come – First Serve Rentals
In general, golf carts are rented on a first come, first-served basis.

9.4 Reserving Golf Carts
Persons with physical handicaps or medical problems, verified by a doctor, have a right to reserve golf carts. However, if the reservation is not used, the rental fee must be paid unless the reservation is cancelled one hour in advance.

10. PACE OF PLAY
Golfers are expected to play at a moderate pace in order to help ensure a fun round of golf for all players. Golfers are expected to repair divots and ball marks and rake sand traps as appropriate.

11. RESTRICTED AREA
Members are not permitted behind the bar or in the kitchen area unless
authorized by management.

12. PERSONAL PROPERTY
The Club is not responsible for personal property being left unattended on the premises. This includes golf clubs, carts and other valuables. Golfers should not place valuables in the golf cart.

13. REFUSAL OF CLUB PRIVILEGES
The management and/or bar staff has the right to refuse to serve any member or non-member whom they deem to be intoxicated, rowdy, vulgar, or otherwise acting in an unacceptable manner.

14. PARKING
Parking is permitted only in designated areas.